Diagnostiq Privacy Policy
/legal/Diagnostiq_Privacy_Policy_With_Logo.pdf, you can download it here.Introduction
Diagnostiq (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use the Diagnostiq mobile and web applications (the “Service”).
Information We Collect
We collect only the information necessary to provide the Service.
- Vehicle details such as VIN, photos uploaded for analysis, and optional symptom descriptions.
- Device type, operating system, and anonymized usage data.
- ZIP code only, if manually entered. Diagnostiq does not require or collect precise GPS location.
How We Use Information
- Analyze vehicle images and generate reports
- Provide repair guidance, parts references, and nearby repair shop listings
- Improve app performance, reliability, and user experience
- Comply with legal obligations
Image & Analysis Data
Images you upload are used to generate your report. We do not sell user images or report data.
We use third-party services to store images and run analysis. This includes Uploadcare (image storage) and AI providers (Google Gemini and/or OpenAI GPT-Vision) strictly to produce the insights shown in the app.
Third-Party Services
We share only what’s needed to run features you ask for.
- Uploadcare (image upload and storage)
- Google Gemini and/or OpenAI GPT-Vision (image analysis)
- Google Maps (repair shop search using ZIP code)
- Google Search (parts lookup)
Data Sharing
We do not sell, rent, or trade personal information. Information may be shared only when required by law or to protect the rights, safety, and integrity of Diagnostiq and its users.
Data Retention
Data is retained only as long as necessary to provide the Service or comply with legal requirements. Users may request deletion of their data where applicable.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
Children’s Privacy
Diagnostiq is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Your Choices
You may choose not to provide certain information, though this may limit functionality. You may also request access, correction, or deletion of your data where permitted by law.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website.
Contact Us
If you have questions about this Privacy Policy, contact us at:
support@diagnostiq.app